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> Document

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> Managed Print

 

> Network Support

 

> Remote Support

Remote Copier and Printer Services


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Excel Document Solutions is pleased to offer our customers an additional coverage for Remote & Helpdesk Support for any Excel Document Solutions purchased machines. Our Remote & Helpdesk Support will not be limited to coverage of the following IT related services provided by Excel Document Solutions' Technology Services Division:

 

  • IP address conflicts
  • Assistance with printer driver downloads and configurations
  • Additional Scan Destination/ Address Book Entry
  • Change Scan Destination Authorization Info
  • Email Authentication Changes
  • Change copier IP scheme due to new ISP/ LAN Change
  • Adjust/Create new IP Port for Print Driver & Print Diver


Defaults

  • End User Assistance with Network-Related Copier Features
  • Scan to Email Max File Size change
  • Troubleshoot Physical LAN connections


Excel Document Solutions Remote & Helpdesk Support Services

 

  • Minimizes down time for your end-users, providing your company with optimal technology efficiency.
  • Our IT Professionals offer unparalleled customer service with broad and deep technical expertise for your end-user community.


Excel also offers full remote and on-site network support services and contracts.


To find out more call us at 267-803-1900.

 

 

 

 

 

Excel Document Solutions, Inc. • 17 Richard Road • Ivyland, PA 18974 • 267-803-1900

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