Remote Copier and Printer Services

Struggling with "IT" Related Services and Support?

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Excel Document Solutions is pleased to offer our customers an additional coverage for Remote & Helpdesk Support for any Excel Document Solutions purchased machines. Our Remote & Helpdesk Support will not be limited to coverage of the following IT related services provided by Excel Document Solutions' Technology Services Division:

 

• IP address conflicts

• Assistance with printer driver downloads and configurations

• Additional Scan Destination/ Address Book Entry

• Change Scan Destination Authorization Info

• Email Authentication Changes

• Change copier IP scheme due to new ISP/ LAN Change

• Adjust/Create new IP Port for Print Driver & Print Diver

 

Defaults

• End User Assistance with Network-Related Copier Features

• Scan to Email Max File Size change

• Troubleshoot Physical LAN connections

 

Excel Document Solutions Remote & Helpdesk Support Services

• Minimizes down time for your end-users, providing your company with optimal technology efficiency.

• Our IT Professionals offer unparalleled customer service with broad and deep technical expertise for your end-user community.

 

Excel also offers full remote and on-site network support services and contracts.